Order Tracking

    General Information
  • What is the 11.11 Grand Sale?
    • - The 11.11 Grand Sale is a special sale event offering fantastic discounts, free delivery, and other exciting deals.
  • When does the 11.11 Grand Sale start and end?
    • - The sale runs from November 10th to November 22nd, 2025.
  • Can I avail of the sale discounts in-store?
    • - The sale is exclusively available online.
    Discounts and Offers
  • How much discount can I get during the sale?
    • - You can enjoy up to 27% discount on selected items.
  • Are there any exclusions to the discount?
    • - Certain items or categories may be excluded from the discount. Please check the product pages for details.
  • How can I get a Free Gift?
    • - You can get a Free Gift if your order is above 999 Taka.
    Free Delivery
  • Is delivery free during the sale?
    • - Yes, we offer free delivery on orders above 599 Taka.
    bKash Discount
  • How can I get a 10% Discount on bKash payments?
    • - To get the 10% Discount, choose bKash as your payment method during checkout.
  • What is the Campaign offer?
    • - Customers will get a 10% Instant Discount on bKash payments.
  • What is the duration of this campaign offer?
    • - The offer is valid from 10th November 2025 to 22nd November 2025.
  • Do I need to collect a voucher to get the Discount?
    • - No, there is no need to collect any voucher for this offer.
  • In which channel can I pay for the Discount?
    • - Payment via PGW.
  • What is the Discount amount?
    • - During the campaign, customers can get a maximum Discount of 100 Taka by making a minimum payment of 1500 Taka.
  • Is the offer applicable for all products available at ExpressHub?
    • - The offer applies to all ExpressHub products.
  • What is the maximum discount that I can avail of in one Day?
    • - The maximum amount of Discount for one day is 100 Taka.
    SSLCOMMERZ Discount
  • How can I get a 10% Discount on SSLCOMMERZ payments?
    • - To get the 10% Discount, choose SSLCOMMERZ as your payment method during checkout.
  • What is the Campaign offer?
    • - Customers will get a 10% Instant Discount on SSLCOMMERZ payments.
  • What is the duration of this campaign offer?
    • - The offer is valid from 10th November 2025 to 22nd November 2025.
  • Do I need to collect a voucher to get the Discount?
    • - No, there is no need to collect any voucher for this offer.
  • In which channel can I pay for the Discount?
    • - Payment via PGW.
  • What is the Discount amount?
    • - During the campaign, customers can get a maximum Discount of 150 Taka by making a minimum payment of 2000 Taka.
  • Is the offer applicable for all products available at ExpressHub?
    • - The offer applies to all ExpressHub products.
  • What is the maximum discount that I can avail of in one Day?
    • - The maximum amount of Discount for one day is 150 Taka.
  • SSLCOMMERZ Payment Partner List:
    • -Upay -Nexus & Rocket -StPay -Islamic Wallet (Al-Arafah) -Upay Prepaid Card -Lanka Bangla -Community Bank -UCB -Citizens Bank -EBL -FSIBL -NRB Bank -Prime Bank -City Bank -NCC Bank -Brac Bank -AB Bank -Al-Arafah Islami Bank PLC -NRBC -Mercantile Bank PLC -Meghna Bank -Southeast Bank PLC -MTBL -Modhumoti Bank -Midland Bank -DBBL -DBBL Nexus -One Bank Ltd. -Premier Bank -Dhaka Bank
    Additional Questions
  • Can I return items purchased during the sale?
    • - Our standard return policy applies to items purchased during the sale.
  • Can I combine the sale discounts with other offers?
    • - Certain offers may not be combinable. Please check the terms and conditions for details.